Shipping information

Delivery Information
There are two options for an order placed with Esmax to be delivered. You make your choice when placing your order. 
 
Pick-up at the shop
 
It is possible to pick up your order at Esmax in Zevenaar. Pick-up is free of charge. You will be notified as soon as your order is ready to be collected.
 
Delivery
 
All orders placed at Esmax can be delivered to either your business address or home address. 
Orders within Germany, Luxemburg, Netherlands and Belgium with an order value of € 150.00 will be delivered free of charge. Orders under € 150.00 are subject to postage charges:  € 6,00 for Netherlands, € 8,95 for Belgium, Germany and Luxemburg .
Deliveries to England and France with an order value of € 200,00 will be free of charge. Orders under € 200,00 are subject to postage charges of € 14,95. 
 
Delivery costs other countries 
 
Denmark € 19.95
Austria € 19.95
Finland € 19.95
Italy € 19.95
Ireland € 19.95
Portugal € 24.95
Spain € 24.95
Sweden € 24.95
Poland € 24.95
Hungary € 24.95
Bulgaria € 24.95
Estonia € 24.95
Czech Republic € 24.95
Slovenia € 24.95
 
All prices are excluding 21% VAT.
 
An order will be delivered to your billing address unless otherwise stated in your order form. 
All orders will be sent by DHL. Should delivery fail, DHL will try to deliver once again the next day. Delivery to a PO box is not possible.
 
Delivery Time 
 
The average delivery time of your order is between two and six working days, provided the items ordered are in stock. Should an item not be in stock, delivery time will be 10 working days on average. In this case items in stock will be delivered seperately, the remaining articles following in due time, free of charge. If you have any questions about delivery times, availability of items or speed delivery, please contact us. 
 
In the unlikely event that an order goes missing or is incomlete please report this within 8 days, to give us the opportunity to make amends.
 
If you have any questions, please contact us by phone at +31316340446 or mail us at info@esmax.nl.